Information about the processing of your data

Pursuant to Art. 12 of the Basic Data Protection Ordinance (hereinafter referred to as DSGVO), we are obliged to inform you about the processing of your data when using our App. We take the protection of your personal data very seriously and this data protection declaration informs you about the details of the processing of your data as well as about your legal rights in this regard. We reserve the right to adapt the data protection declaration with effect for the future, in particular in the event of further development of the app, the use of new technologies or changes to the legal basis or corresponding jurisdiction. We recommend that you read the data protection declaration from time to time and include a printout or copy with your documents.

Definitions

  • “App” means the gapless app for the operating systems Android and iOS.
  • “Personal data” means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more specific characteristics which express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. Personal data is therefore, for example, the name, e-mail address and telephone number of a person, but may also include data on preferences, hobbies and memberships.
  • “Processing” means operations or series of operations relating to personal data, carried out with or without the aid of automated processes, such as collection, recording, organisation, sorting, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, integration, limitation, erasure or destruction.
  • “Pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the provision of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not attributed to an identified or identifiable natural person.
  • In the following, “consent” shall mean any voluntary, informed and unequivocal expression of intention in the particular case, in the form of a statement or other unequivocal affirmative act by which the data subject indicates his or her consent to the processing of personal data concerning him or her.
  • Google also means Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001; Google is also the provider of the operating system “Android”.
  • Apple also means Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, USA; Apple is, among others, the provider of the operating system “iOS”.  

Scope of application

The privacy policy applies to all functions of the Gapless app for mobile devices. It does not extend to any linked websites or Internet presences of other providers.

Responsible provider

The processing of personal data within the scope of this data protection declaration is responsible:

New Horizon GmbH
Neue Schönhauser Str . 2
10178 Berlin

contact@gapless-app.com

Questions on data protection

If you have any questions about data protection with regard to our company or our app, you can contact our data protection officer:

Spirit Legal LLP Attorneys at Law
Attorney at Law and Data Protection Officer
Peter Hense

Mailing address:

Datenschutzbeauftragter
New Horizon GmbH
Neue Schönhauser Str.  2
10178 Berlin

Contact by e-mail:

datenschutzbeauftragter@gapless-app.com

Safety and security

We have taken comprehensive technical and organizational precautions to protect your personal data from unauthorized access, misuse, loss and other external interference. To this end, we regularly review our security measures and adapt them to the state of the art.

Your rights

You have the following rights with regard to the personal data concerning you which you may assert against us:

  • Right of access (Art. 15 DSGVO)
  • Right to rectification (Art. 16 DSGVO) or deletion (Art. 17 DSGVO)
  • Right to limitation of processing (Art. 18 DSGVO)
  • Right to object to the processing (Art. 21 DSGVO)
  • Right to revoke your consent (Art. 7 para. 3 DSGVO)
  • Right to receive the data in a structured, common, machine-readable format (“data transferability”) and right to forward the data to another responsible party if the conditions of Art. 20 para. 1 lit. a, b DSGVO are met (Art. 20 DSGVO).

You can assert your rights by notifying the contact data specified in the “Responsible provider” section or by contacting the data protection officer appointed by us. You also have the right to complain to a data protection supervisory authority about the processing of your personal data carried out by us (Art. 77 DSGVO).

Download of the mobile app

When you download the mobile app, the required information is sent to the App Store you have selected (e.g. Google Play or Apple App Store), in particular your username, e-mail address and customer number of your accounts, the time of download, payment information and the individual device code. We have no control over and are not responsible for this data collection. We process this data only to the extent necessary for downloading the mobile app to your mobile device. Apple processes your data within the EU. Google, on the other hand, also processes your data in the USA. However, Google is certified under the US-EU “Privacy Shield” agreement (https://www.privacyshield.gov/EU-US-Framework) and thus undertakes to comply with the data protection requirements of the European Union. You can view Google’s certification at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information about privacy, such as how long Apple and Google store it, please visit https://www.apple.com/legal/privacy/de-ww/ for Apple and https://policies.google.com/privacy?hl=de&gl=de for Google.

Use of the native app, access data

As part of your use of the App, we automatically process certain data required for the use of the App, in particular to guarantee access to the Internet. In principle, you can use our app for purely informational purposes without directly disclosing your identity. This includes

  • the operating system used and its interface
  • Language and version of the operating system
  • Host name of the accessing mobile device
  • IP address
  • Contents of the request (concrete page)
  • Date and time of the server request
  • Transferred amount of data
  • Time zone difference to Greenwich Mean Time (GMT)
  • Name of the mobile device

The access data will not be used to identify individual users and will not be merged with other data sources. The access data are deleted when they are no longer required for the purpose of their processing. In the case of collecting data to provide the app and Internet access, this is the case when you terminate the visit to the app.IP addresses are stored in log files to ensure the functionality of the mobile app. The data is also used to optimize the mobile app and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context either. The data is generally deleted after seven days at the latest, further processing is possible in individual cases. In this case, the IP address is deleted or altered in such a way that it is no longer possible to assign the calling client. You can object to the processing. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). In the event of your justified objection, we will examine the facts and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing. You can exercise your right of objection by sending a message to the contact data listed under “Responsible provider”.

Registration in the app

When registering in our app you have to enter the following data: E-mail address and a password of your choice. There is no obligation to use a clear name, you are free to use a pseudonym. In your profile you can later enter further data such as your name. Furthermore, the following data will be processed at the time of registration: IP address, date/time of registration. The data is deleted as soon as it is no longer required for the purpose of processing it. This is the case for the data collected during the registration process if the registration is cancelled or modified in the app.

After registration, the following standard functions are available in the app: Edit your profile, share pictures, insert text messages and pictures, create a vehicle profile, enter appointments, cost manager, document upload. As far as we process your profile data, we also process the personal data required for contract initiation or contract fulfillment, in particular address data and payment method details. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. b) DSGVO. The provision of your data is necessary and obligatory for the conclusion of the contract. If you do not register for the app, it is not possible to conclude/perform a corresponding contract. The data will be deleted as soon as they are no longer required for the purpose of processing them or after expiry of the statutory retention obligations (e.g. mandatory commercial and tax retention obligations).

If you voluntarily provide further data (e.g. vehicle data, photos, workshop appointment, currency, language), we process your data, which is not necessary for the initiation or fulfilment of a contract, for the purpose of presenting your vehicle fleet, if you do not delete it yourself beforehand. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interest lies in optimising and increasing the attractiveness of our App. Furthermore, the following data will be processed in addition to the data published by you at the time a post is made: IP address, date/time of the entry. We also process your IP address for security purposes. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests lie in the prevention of fraud, defence against overburdened requests from the app and any bot use. We delete the IP address after 1 week. We process the remaining voluntary information until the end of the statutory limitation periods, but limit the processing of this data after 6 months. You can object to the processing. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). In the event of your justified objection, we will examine the facts and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing. You can exercise your right of objection by sending a message to the contact data listed under “Responsible provider”.

Google Sign In

You have the possibility to register via the login function of Google in our app. With the help of “Google Sign In” you can log in with us via your Google account. The purpose of this option is to save you from having to create another account and to save time during the registration process. When you log in with your Google Account, Google will send us your relevant information, including your name, email address, profile picture, and language preferences. Google, on the other hand, is given the opportunity to record and process information about your user behaviour in our app. If you are logged in via your Google account, it is possible that Google receives data on your user activity, your app calls and other short-term data. In exceptional cases, in which Google processes your data within the USA, Google has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/eu-us-framework) and thus committed itself to compliance with the European data protection standards. You can view the certification at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active=a2zt000000001L5AAI&status=Active. The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. With the “Google Sign In” option we pursue the legitimate interest to make it easier for you to use our app by not having to create another account and by using your Google account in the registration process can save time. Google will delete all data at the latest when you delete your Google Account (https://policies.google.com/technologies/retention?hl=de=en). For more information about Google’s privacy practices, please visit https://policies.google.com/privacy?hl=de=en. You can object to the processing by sending a message to the contact data listed under “Responsible provider”. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO).

Facebook Sign up

In order to enable you to register via your Facebook account in our app, we have implemented a Facebook login function using Facebook programming interfaces (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, e-mail: impressum-support@support.facebook.com; hereinafter: “Facebook”). If you use the login function offered by our app, you can log in to our app via Facebook. The purpose of this integration is to make the registration process easier for you, to optimize our registrations and to better convert Facebook campaigns. When using the Facebook login function, Facebook provides us with personal information about you, in particular your name, first name, e-mail address and Facebook user ID. Facebook in turn processes information from you about app events (in particular app installations, SDK downloads, SDK performance and app starts), configuration data, error messages and other short-term data such as your user activity after you have logged in. If Facebook processes data in the USA as part of this processing, Facebook has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework) and thus guarantees compliance with the European data protection standards. The certification of Facebook can be viewed at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active=a2zt0000000GnywAAC&status=Active. The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. With the Facebook login function, we pursue the legitimate interest of saving you the trouble of registering on our platform and of optimising our range of services or of customising them for you. According to Facebook, it stops data processing as soon as the data is no longer needed to provide services and Facebook products. More information about the retention period and other information about Facebook’s privacy practices can be found in the related privacy policy at https://de-de.facebook.com/about/privacy/entnommen . For more information about Facebook’s programming interfaces, please visit: https://developers.facebook.com/docs/ios and https://developers.facebook.com/docs/android. You can object to the processing. Your right to object exists for reasons arising from your particular situation. We will not further process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You may exercise your right to object by sending notice to the above New Horizon contact details.

Establishment of contact

If you contact our company, e.g. by e-mail, the personal data you provide will be processed by us in order to answer your enquiry. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO or Art. 6 Para. 1 S. 1 lit. b) DSGVO if the purpose of the contact is to conclude a contract. In the case of contact by e-mail, the processing of the contact also constitutes the necessary legitimate interest in the processing of the data.

The data will not be passed on to third parties in this context. The data will only be used for the processing of the conversation. We delete the data arising in this connection after the processing is no longer necessary or restrict the processing to compliance with the existing legally mandatory storage obligations. You have the possibility at any time to object to the processing of your personal data for contact enquiries by sending a message to the contact data named under “Responsible provider”. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). A right of objection is given in particular if the processing is not necessary for the fulfilment of a contract with you, which is described by us in the previous description of the functions. In such a case, the processing of the request may not be continued. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out our compelling reasons worthy of protection on the basis of which we will continue the processing.

Processing and disclosure of personal data for contractual purposes

We process your personal data if and insofar as this is necessary for the initiation, justification, execution and/or termination of a legal transaction with our company. The legal basis for this arises from Art. 6 Para. 1 S. 1 lit. b) DSGVO. After the purpose has been achieved (e.g. contract processing), the personal data will be blocked for further processing or deleted unless we are entitled to further storage and processing as required in the respective context on the basis of a consent given by you (e.g. consent to the processing of the e-mail address for sending electronic advertising mail), a contractual agreement, a legal authorization (e.g. authorization to send direct mail) or on the basis of legitimate interests (e.g. storage for the enforcement of claims). The passing on of your personal data takes place in this respect, if it is necessary for the establishment, execution or termination of legal transactions with our enterprise (e.g. with the passing on of data to a payment service provider/ a dispatch enterprise for the completion of a contract with your person), (art. 6 exp. 1 S. 1 lit. b) DSGVO), or

  • a subcontractor or vicarious agent, whom we use exclusively in the context of providing the offers or services requested by you, requires this data (such auxiliary persons are only entitled to process the data to the extent necessary for the provision of the offer or service, unless you are expressly informed otherwise), or
  • there is an enforceable administrative order (Art. 6 para. 1 sentence 1 lit. c) DSGVO), or
  • there is an enforceable court order (Art. 6 para. 1 sentence 1 lit. c) DSGVO), or
  • we are legally obliged to do so (Art. 6 para. 1 sentence 1 lit. c) DSGVO), or
  • the processing is necessary to protect the vital interests of the data subject or another natural person (Art. 6 para. 1 sentence 1 lit. d) DSGVO), or
  • it is necessary for the performance of a task which is in the public interest or is carried out in the exercise of official authority (Art. 6 para. 1 sentence 1 lit. e), or
  • we are authorised or even obliged to pursue overriding legitimate interests (Art. 6 para. 1 sentence 1 lit. f) DSGVO).

Any further transfer of your personal data to other persons, companies or bodies will not take place unless you have given your effective consent to such a transfer. The legal basis for the processing is then Art. 6 Para. 1 S. 1 lit. a) DSGVO.

Vehicle transfer function

If you transfer a digital asset of a sold car to another profile as part of the export function in our app, any personal data contained therein will be transferred to the authorized user (buyer) of the app and processed by this user. Processing by other parties does not take place. The purpose of the processing is to make all relevant car content as easily accessible as possible for the buyer, to fulfil the contractual obligations according to our terms of use and to save the buyer the effort of creating a new asset. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. b) DSGVO. Data processing is necessary for the fulfilment of contractual obligations. In accordance with our terms of use, users are obliged to grant the purchaser of a car rights of use to the digital assets, including any personal data contained therein. In the event that the data is not made available, the granting of rights of use and thus the execution of the contract is not possible. Insofar as the processing goes beyond the contractual purpose in accordance with the terms of use, the legal basis is Art. 6 Para. 1 S. 1 lit. f) DSGVO. The legitimate interest on our part is to offer our users a platform that is as attractive as possible with the highest possible range of services. Processing ends as soon as the user relationship has ended and there are no other legal storage obligations. If the data processing is based on Art. 6 Para. 1 S. 1 lit. f) DSGVO, you may object to the processing at any time. Your right to object exists for reasons arising from your particular situation. In the event of an objection, we will cease processing unless we can prove compelling reasons worthy of protection which outweigh your interests, freedoms and rights or the processing is necessary for asserting or exercising or defending against legal claims.

Mediation of vehicle birth certificates

As part of the procurement of vehicle birth certificates, we process the personal data relevant to the request for birth certificates and transmit this to the respective manufacturer of your vehicle. The purpose of the processing is to conclude an order with the manufacturer to issue the requested vehicle birth certificate for you in accordance with our brokerage agreement concluded with you, thus saving you the effort of independently requesting the birth certificate. The data relevant to your order will be transmitted to the relevant manufacturer, in particular your name, your contact details, your payment details and – if required by the manufacturer – the data stored in the app for your vehicle (e.g. pictures, model, year of manufacture). The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. b) DSGVO. The processing is necessary and obligatory for the execution of the mediation contract. If your data is not provided, it is impossible for us to carry out the mediation to the manufacturer. We shall cease processing as soon as it is no longer necessary to achieve the purpose of the contract, unless we are obliged to continue data processing on the basis of other statutory obligations. Due to mandatory tax regulations, we are obliged to keep your address and payment data for a period of ten years. Two years after termination of the contract, we will restrict data processing and reduce it to compliance with existing statutory provisions.

Offers to dealers and service providers

If you have consented to be contacted by us via our app offers for the creation of exposés relating to the trade, procurement and service of vehicles, your data will be processed for direct marketing purposes on the basis of Art. 6 Para. 1 S. 1 lit. a) DSGVO. If the processing serves the fulfilment of contractual services or is based on a request from dealers and service providers, the processing is carried out on the basis of Art. 6 Para. 1 S. 1 lit. b) DSGVO. The purpose of the processing is to establish contact with you as dealer and service provider in order to submit offers for the preparation of exposés and, if necessary, to fulfil the contract for this service. The provision of relevant personal data is necessary and obligatory for the preparation of the exposés and, in the case of a present request, for the execution of the contract. If the relevant data are not provided, such a contract cannot be executed for the creation of exposés. Your data will not be processed outside the European Union. Your data will be deleted at the latest two years after termination of the contract. Insofar as legal storage obligations exist, we restrict the processing. A revocation of your consent is possible at any time. You can assert your right of revocation against the contact data listed under “Responsible”. The lawfulness of the processing of your data until the time of revocation is not affected in accordance with Art. 13 para. 2 lit. c) DSGVO.

Offers from dealers and service providers

If you have consented via our app to be contacted by authorized dealers and service providers in our app and to receive offers from dealers and service providers on all topics relating to cars, in particular on trade, procurement and service of vehicles, as well as to receive platform and car-specific advertising by Gapless, your data will be processed on the basis of Art. 6 Para. 1 S. 1 lit. a) DSGVO. Insofar as the processing serves the fulfilment of contractual services, the processing takes place on the basis of Art. 6 Para. 1 S. 1 lit. b) DSGVO.  In this case the provision of your data is necessary and obligatory for the execution of the contract. If your data is not provided, it cannot be processed for the execution of the contract. The processing takes place for the purpose of establishing a contact between you and the dealers and service providers as well as for purposes of direct advertising and thus the more attractive design of our app. The passing on of the appropriate data for the establishment of contact takes place only to all entitled dealers and service providers in our App. If you provide further data in the course of contacting the retailer or service provider, the respective retailer and service provider is solely responsible for the further processing. Your data will only be processed within the European Union. The dealers and service providers registered with us are all obliged to process all data in accordance with applicable data protection laws. We will delete the data in this connection at the latest two years after termination of the contract, or restrict the processing if there are legal storage obligations. You can revoke your consent at any time. You can assert your right of revocation against the contact data listed under “Responsible”. The lawfulness of the processing of your data until the time of revocation is not affected in accordance with Art. 13 para. 2 lit. c) DSGVO.

Digitization of vehicle documents

If you instruct us via the corresponding function in the app to digitize your vehicle data for you and assign it to your portfolio, we process the data you provide for the purpose of fulfilling the contractually agreed services. The mandatory information required for the execution of the contract is marked separately, further information is provided voluntarily. In order to execute the contract, it is necessary to send us your vehicle documents and the personal data they contain by post or e-mail. We process your data to fulfil the contract and for this purpose we will in particular process payment data to the payment service provider you have deposited in your app store. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. b) DSGVO. The provision of your data is necessary and obligatory for the execution of the contract. If your data is not made available, it cannot be processed for the execution of the contract. We delete the data arising in this connection after storage is no longer necessary or restrict processing if there are legal storage obligations. Due to mandatory commercial and tax regulations, we are obliged to store your address, payment and order data for a period of up to ten years. Two years after termination of the contract, we restrict processing and reduce processing to compliance with existing legal obligations.

Email marketing

Newsletter

You have the opportunity to subscribe to our email newsletter in the app, with which we will regularly inform you about the following contents:

  • technical information and product updates,
  • Information about new functions of the App,
  • new offers from our portfolio,.
  • new offers for services of our products and services.
  • individual customer service
  • Inquiries regarding customer feedback as well as
  • Invitations to company events.

In order to receive the newsletter, the following personal data must be provided. Recipient (name or pseudonym), valid e-mail address. Registration for our e-mail newsletter is done using the double opt-in procedure. After you have entered the data marked as mandatory, we will send you an e-mail to the e-mail address you have specified, in which we will ask you to expressly confirm your subscription to the newsletter (by clicking on a confirm link). In this way, we ensure that you actually wish to receive our e-mail newsletter. If the confirmation is not received within 24 hours, we block the information sent to us and delete it automatically after one month at the latest.

Furthermore, the following data will be processed at the time of the subscription:

  • IP address,
  • Date/time of subscription to the newsletter,
  • Time of your confirmation of the confirm link.

We process your IP address, the time of registration for the newsletter and the time of your confirmation in order to document your newsletter registration and to prevent the misuse of your personal data. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. We process this data for a period of two years after termination of the contract. If the newsletter registration takes place outside of a contract conclusion, we process these data up to the expiration of two years after termination of the use process. We delete this data when the newsletter subscription ends.

After your confirmation, we process the e-mail address and name of the recipient concerned for the purpose of sending you our e-mail newsletter. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. a) DSGVO. We delete this data when you cancel your newsletter subscription. You can revoke your consent to the processing of your e-mail address to receive the newsletter at any time, either by sending us a message (see the contact details in the “Responsible provider/representative of the provider in the European Union” section) or by directly clicking on the unsubscribe link contained in the newsletter. This does not affect the legality of the processing of your data, which was carried out on the basis of your consent up to your revocation. In the event of a revocation of your consent, we will process your data, in particular your e-mail address, to ensure that you do not receive any further newsletters from us. For this purpose, we put your e-mail address on a so-called blacklist, which we can use to carry out a comparison to ensure that you do not receive any further newsletters from us. The legal basis for the processing is Art. 6 Para. 1 S.1 lit. c) DSGVO in order to comply with our obligation to retain data, otherwise Art. 6 Para. 1 S.1 lit. f) DSGVO. Our legitimate interests are to comply with our legal obligation not to send you any further newsletters after exercising your right of revocation.

Push-Notifications

Für Push-Notifications (Benachrichtigungen in der App) nutzen wir die Technologie des Anbieters OneSignal (411 Borel Ave Suite 512, San Mateo, CA 94402, USA). Wir setzen OneSignal dazu ein, Ihnen Push-Benachrichtigungen zu zusenden und Sie mithilfe der Benachrichtigungen über Neuigkeiten auf dem Laufenden zu halten. Der Anbieter verarbeitet personenbezogene Daten von Ihnen, welche Rückschlüsse auf Ihr Nutzerverhalten zulassen, wie beispielsweise Ihre Reaktionen auf die Push-Nachrichten. Rechtsgrundlage für die Verarbeitung ist Art. 6 Abs. 1 S. 1 lit. a) DSGVO. Mittels eines A/B-Testing ermittelt OneSignal, wie unterschiedliche Mitteilungen von Nutzern angenommen werden und zu welchen Interaktionen sie führen.

OneSignal verarbeitet Daten in den USA. Um OneSignal zur Einhaltung europäischer Datenschutzstandards zu verpflichten, haben wir mit OneSignal sogenannte Standardvertragsklauseln vereinbart. Auf Anfrage stellen wir Ihnen gern eine Kopie der Standardvertragsklauseln  bereit. Einzelheiten zur Speicherdauer bei OneSignal entnehmen Sie den Datenschutzhinweisen des Unternehmens unter: https://onesignal.com/privacy_policy. Sie können Ihre Einwilligung jederzeit widerrufen. Sie können den Widerruf an die Kontaktdaten im Abschnitt „Verantwortlicher Anbieter“ richten. Dabei bleibt die Rechtmäßigkeit der aufgrund der Einwilligung bis zum Widerruf erfolgten Verarbeitung durch den Widerruf unberührt (Art. 13 Abs.2 lit c) DSGVO).

Existing customer acquisition

We reserve the right to use the e-mail address provided by you during registration in accordance with the statutory provisions to send you the following content by e-mail during or after registration, unless you have already objected to this use of your e-mail address or push notifications:

  • technical information and product updates,
  • Information about new functions of the App,
  • new offers from our portfolio,
  • new offers for services of our products and services,
  • individual customer service,
  • Inquiries regarding customer feedback as well as
  • Invitations to company events.

Insofar as the sending of electronic information is not necessary for the execution of the contract (e.g. e-mail in informational form) and the legal basis from Art. 6 para. 1 sentence 1 lit. b) DSGVO is relevant, the processing is based on the legal basis according to Art. 6 para. 1 sentence 1 lit. f) DSGVO. Our legitimate interests in the processing mentioned lie in increasing and optimising our services, sending direct mail and ensuring customer satisfaction. We will delete your data when you terminate your user contract, at the latest, however, three years after termination of the contract. We draw your attention to the fact that you can object at any time to the receipt of direct advertising and data processing for the purpose of direct advertising without incurring any costs other than the transmission costs according to the basic tariffs. You are entitled to a general right of objection without giving reasons (Art. 21 para. 2 DSGVO). After exercising your right of objection, we will delete your data in connection with the acquisition of existing customers. Click on the unsubscribe link in the respective e-mail or send us your objection to the contact details listed in the “Responsible provider” section. In the event of an objection, we will process your data, in particular your e-mail address, in order to ensure that you do not receive any further direct advertising from us. For this purpose, we put your e-mail address on a so-called blacklist, which we can use to carry out a comparison to ensure that you do not receive any further newsletters from us. The legal basis for data processing is Art. 6 Para. 1 S.1 lit. c) DSGVO in order to comply with our obligation to retain data, otherwise Art. 6 Para. 1 S.1 lit. f) DSGVO. Our legitimate interests are to comply with our legal obligation not to send you any further newsletters after exercising your right of objection.

MailChimp

We use the e-mail marketing service “MailChimp” of the provider Rocket Science Group, LLC (675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, Web: https://mailchimp.com/; hereinafter: “MailChimp”). If you have subscribed to the newsletter, the data provided during registration will be stored and processed on MailChimp’s servers in the USA. Mailchimp has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. You can view the Rocket Science Group certification at https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG=a2zt0000000TO6hAAG. MailChimp processes this information to send and evaluate the newsletter on our behalf. The MailChimp. Newsletters contain so-called “web-beacon”, which are pixel-sized files that are retrieved from the MailChimp server when the newsletter is opened. Technical information, such as the browser used, time of the page call and IP address, is collected as part of the retrieval process. This information is processed for the evaluation and technical improvement of the services. Furthermore, it is evaluated whether newsletters are opened, when they are opened and which links are clicked by the reader. This information can theoretically be assigned to individual newsletter recipients. Neither we nor MailChimp intend, however, to observe individual recipients; the evaluation of the information mentioned serves rather to recognize the reading habits of the recipients in order to better adapt, optimize and distribute our newsletter contents accordingly. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. We have no knowledge of the storage period at MailChimp and have no influence on it. You have a general right to object to processing for the purpose of direct marketing without stating reasons (Art. 21 para. 2 DSGVO). You can object to the processing at any time with effect for the future by clicking on the unsubscribe link at the end of the newsletter or by sending us the objection via the contact data mentioned in the section “Responsible provider”. This ends the processing for the receipt of the newsletter and for statistical analyses at the same time. A separate objection of the dispatch via MailChimp or the statistical evaluation is not possible. Alternatively, you can object at http://www.aboutads.info/choices/ and http://www.youronlinechoices.com/ (for the area of the European Union).

SendGrid

We use the e-mail marketing service SendGrid (SendGrid Inc., 1801 California Street, Suite 500, Denver, CO 80202) to send you e-mails and messages within our app for various administrative purposes, such as resetting your password. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. b) DSGVO, insofar as the processing is necessary for the purpose of fulfilling the contract, obligatory and the proper execution of the contract is not possible without sending, for example because a login would not be possible. Otherwise, processing will be carried out on the basis of Art. 6 para. 1 sentence 1 lit. f) DSGVO. Our legitimate interests are to make it as easy and attractive as possible for you to use our app and to inform you about technical changes to our app. Your data will be deleted as soon as it is no longer required for processing for the purposes described here, or processing will be discontinued if there are legal storage obligations. SendGrid also processes data outside the European Union. However, SendGrid has submitted to the EU-US Privacy Shield and is thus committed to compliance with the European Data Protection Standards (https://www.privacyshield.gov/participant?id=a2zt0000000TRktAAG&status=Active=a2zt0000000TRktAAG&status=Active). You can find further provisions on data protection at SendGrid at: https://sendgrid.com/policies/privacy/services-privacy-policy/. Insofar as the processing is based on Art. 6 para. 1 sentence 1 lit. f) DSGVO, you may object to the processing at any time. Your right to object exists for reasons arising from your particular situation. In the event of an objection, we shall cease processing unless we can prove compelling grounds worthy of protection which outweigh your interests, freedoms and rights, or the processing is necessary for the assertion or exercise of or for the defence against legal claims.

Hubspot

We use HubSpot for our online marketing activities. HubSpot is a software company based in the USA with an office in Ireland. Contact us: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500 This is an integrated software solution that covers various aspects of our online marketing. These include, but are not limited to:

E-mail marketing (newsletters as well as automated mailings, e.g. to provide downloads), social media publishing & reporting, reporting (e.g. traffic sources, accesses, etc.), contact management (e.g. user segmentation & CRM), landing pages and contact forms.

Our registration service allows users of our app to learn more about our company, download content and provide their contact information and other demographic information. This information about the use of our app and the content of our app is processed on servers of our software partner HubSpot in the USA. HubSpot has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. You can view the certification of “HubSpot” at https://www.privacyshield.gov/participant?id=a2zt0000000TN8pAAG=a2zt0000000TN8pAAG.

The data collected may be used by us to contact users of our app and to determine which services of our company are of interest to them. We use all information collected solely to optimize our marketing efforts. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our justified interest in the use of this service lies in the optimisation of our marketing measures and the improvement of our service quality in the app.

More information about HubSpot’s privacy policy ». More information about the cookies used by HubSpot can be found here & here » 

We draw your attention to the fact that you can object at any time to the receipt of direct advertising and data processing for the purpose of direct advertising without incurring any costs other than the transmission costs according to the basic tariffs. You are entitled to a general right of objection without giving reasons (Art. 21 para. 2 DSGVO). Click on the unsubscribe link in the respective e-mail or send us your objection to the contact details listed in the “Responsible provider” section. This also ends the processing for receiving the newsletter and for statistical analyses. A separate objection to the dispatch via HubSpot or the statistical analysis is not possible.

Hosting

We use external hosting services from Amazon Web Services (Amazon Web Services Inc., 410 Terry Avenue North, Seattle WA 98109, United States) to provide you with the following services: Infrastructure and platform services, computing capacity, storage resources and database services, security and technical maintenance services. It processes all data necessary to operate and use our app. We use external hosting services to operate this app offering. Amazon processes your data exclusively within the European Union. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests in the use of external hosting services are the efficient and secure provision of our app offering. You can object to the processing. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). In the event of your justified objection, we will examine the facts and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing.

Google Firebase

This app uses Google Firebase. Provider is Google. Google Firebase is a platform for the development of mobile apps with a variety of functions. In particular, we use Google Firebase to enable the delivery of push messages. A list of the services offered by Google Firebase can be found at: https://firebase.google.com/terms/ Google Firebase processes your personal data, in particular the so-called “Instance ID”, which is provided with a time stamp. These instance IDs allow conclusions to be drawn about your user behaviour. The data derived from this is processed and evaluated by Google. In addition, Google also processes your so-called “advertising ID” of your smartphone in the context of app usage. When you’re logged in to Google, your information will be directly associated with your account. Google stores your data as usage profiles and processes them for the purposes of advertising, market research and/or the needs-based design of apps. The aim is to optimise the app according to user behaviour. In the event that Google also processes your personal data in the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. You can view Google’s certification at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active=a2zt000000001L5AAI&status=Active. The legal basis is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests lie in improving and optimizing our app and in adapting the app to user behavior, as well as in providing the infrastructure to keep our users up to date with push messages. According to Google, the maximum retention period is 14 months (https://support.google.com/firebase/answer/9019185?hl=de=en). Further information from Google about the handling of user data can be found at: https://policies.google.com/privacy?hl=de=en. You can object to the processing. Your right to object exists for reasons arising from your particular situation. We will not further process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can object to the processing by deleting the IDFA (“Reset Ad-ID”) in Apple’s device settings, in which case a new IDFA will be created which will not be merged with the previously collected data. You can also permanently disable ad tracking by selecting the appropriate setting in the Privacy settings (“No Ad Tracking”). If you are using an Android-based mobile device, you can delete the GAID in the device settings (“Reset advertising ID”). A new randomly selected identification number will then be assigned to you. You can also deactivate the “Interest related ads” for an Android device by setting the corresponding slider under Google settings, ads to active. Please note that if you limit or disable the use of the IDFA/GAID, you may not be able to use all the features of our app.

Stability testing and monitoring

In our app, we use the “Sentry” service of Functional Software, Inc. (132 Hawthorne Street, San Francisco, California 94107, USA, e-mail: compliance@sentry.io). The purpose of the processing is to optimize and ensure the user-friendly operation of our app. For this purpose, your usage and metadata (e.g. device ID, IP address) are processed by “Sentry” in the USA by monitoring system stability and identifying code errors. Sentry” does not process any data for advertising purposes. “Sentry” has submitted to the EU-US Privacy Shield and is committed to comply with the European data protection standard https://www.privacyshield.gov/participant?id=a2zt0000000TNDzAAO&status=Active=a2zt0000000TNDzAAO&status=Active). The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests in the integration of “Sentry” lie in ensuring and improving the technical stability of our services. Further information on data protection and the storage period at Sentry can be found at https://sentry.io/privacy/. You have the right to object to the processing of your data. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can exercise your right of objection by sending a message to the above-mentioned contact data.

Cloudfront

We also use Cloudfront as our Content Delivery Network (CDN). The provider is Amazon Web Services Inc, 440 Terry Ave N, Seattle, WA 98109, USA. If you use our app, requests will be forwarded to the CDN server. Your IP address will be transmitted and processed. Data processing does not take place exclusively within the European Union. However, AWS has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4&status=Active=a2zt0000000TOWQAA4&status=Active). We have no knowledge of the storage period of the corresponding data at AWS and have no possibility of influencing it. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. We use Cloudfront to make our app offer more attractive and to optimize the loading times of the app. You have the right to object to the processing of your data. Your right of objection exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, and also if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can exercise your right of objection by sending a message to the contact details given under “Responsible provider”.

Typeform

In order to ask your opinions and design our app according to the wishes of the users, we integrate the Typeform user survey tool (postal address: Carrer de Bac de Roda, 163, 08018 Barcelona, Spain). Among other things, the data provided by you in the course of the survey will be processed by Typeform. The purpose of this processing is to record user interests and to adapt our app to the user’s needs in order to ensure customer satisfaction. The legal basis for this is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests lie in particular in designing our app in line with requirements and wishes and in increasing the attractiveness of our product range. Typeform uses servers from Amazon AWS for data processing, which are primarily operated in the USA. However, Amazon has subjected itself to the EU-US Privacy Shield and thus committed itself to compliance with the European data protection standards. You can view the certification at https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4&status=Active=a2zt0000000TOWQAA4&status=Active. We have no knowledge of the storage period of the data at Typeform and have no possibility of influencing it. You can find further information about data protection at Typeform under the following link: https://www.typeform.com/help/what-happens-to-my-data/.

We draw your attention to the fact that you can object to data processing at any time. You can exercise your right of objection under the contact data given under “Responsible”. You can exercise your right of objection without giving reasons. After exercising your right of objection, we will stop or restrict data processing (if there are other obligations to retain data), unless we can prove that we have interests worthy of protection which outweigh your rights, freedoms and interests or the processing serves to assert, exercise or defend legal claims.

Maze

We use the user research tool “Maze”, a service provided by “Maze.design Limited” (22 Albany Road, Brentford, London, UK, TW8 0NF). For the purpose of testing new applications in our app, we recruit test users to use “Maze” to analyze the usability of our app offering, in particular which interfaces, click paths and designs are attractive and intuitive for our users, and which need to be improved. The tool is also used to test the use of our app offering for the purpose of analyzing user behavior. This enables us to find out which click paths and designs can be improved. In the course of the test, data, in particular access data, will be processed by Maze. With the help of “Maze” we record movements on our websites in so-called heat maps and process data for analysis purposes. All data is processed in such a way that we cannot assign it to any particular user. We can only track how long a particular area of our app is viewed, how the wiping movements occur, where it is clicked and how far it scrolls. To analyse your usage behaviour, the “Maze” uses access data stored on your terminal device via programming interfaces and processes your IP address and information about the use of our app by your terminal device. The legal basis is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests in processing lie in the statistical analysis of app usage, range measurement and the optimisation and improvement of our app offering. Further information on data protection and the storage period at Maze can be found at: https://maze.design/security/.

You can object to the processing at any time. If you make use of your right of objection, we will cease processing unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, freedoms and rights, or the processing serves the assertion, exercise or defence of legal claims. You can object to the processing by deleting the IDFA (“Reset Ad-ID”) in Apple’s Device Settings, and a new IDFA will be created that will not be merged with the previously collected data. You can also permanently disable ad tracking by selecting the appropriate setting in the Privacy Settings (“No Ad Tracking”). If you are using an Android-based mobile device, you can delete the GAID (“Reset Advertising ID”) in the device settings and a new randomly selected identification number will be assigned to you. You can also deactivate the “Interest-related ads” for an Android device by setting the corresponding slider under Google Settings, Ads to active. Please note that you may not be able to use all features of our app if you limit or disable the use of the IDFA/GAID. Finally, you can contact us using the contact information listed under “Responsible”.

Usability Hub

We also use the Usability Hub tool from Usability Hub Pty Ltd, Level 1 242 Victoria Street, Brunswick, VIC 3056, Australia. The tool allows us to test the effectiveness of our links and design (first click tests), collect and evaluate user feedback (design surveys), measure our users’ response to visual content (preference test) and measure our users’ first impressions (five seconds tests). Usability Hub processes user data, in particular access data, for the purpose of carrying out the tests, analyzing user reactions and feedback surveys, and evaluates this data for the aforementioned purposes. With the help of “Usability Hub” we record movements in our app in so-called heat maps and process data for analysis purposes. All data is processed in such a way that we cannot assign it to any particular user. We can only track how long a certain area of our app is viewed, how the mouse moves, where it is clicked and how far it scrolls. This enables us to find out which click paths and designs can be improved. To analyze your usage behavior, the Usability Hub uses access data through programming interfaces and processes your IP address and information about the use of our app by your end device. The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests in processing lie in the statistical analysis of app usage, range measurement and the optimization and improvement of our app offering. Usability Hub also processes your data outside the European Union in Australia. In order to oblige Usability Hub to comply with European data protection standards, we have agreed so-called standard contract clauses with the company. We can provide you with a copy of these on request. Further information on data protection and the storage period at Usability Hub can be found at: https://app.usabilityhub.com/privacy.

You can object to the processing at any time. If you make use of your right of objection, we will cease processing unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, freedoms and rights, or the processing serves the assertion, exercise or defence of legal claims. You can object to the processing by deleting the IDFA (“Reset Ad-ID”) in Apple’s Device Settings, and a new IDFA will be created that will not be merged with the previously collected data. You can also permanently disable ad tracking by selecting the appropriate setting in the Privacy Settings (“No Ad Tracking”). If you are using an Android-based mobile device, you can delete the GAID (“Reset Advertising ID”) in the device settings and a new randomly selected identification number will be assigned to you. You can also deactivate the “Interest-related ads” for an Android device by setting the corresponding slider under Google Settings, Ads to active. Please note that you may not be able to use all features of our app if you limit or disable the use of the IDFA/GAID.

Google Tag Manager

We use the Google Tag Manager for our app. Google Tag Manager is a solution that allows marketers to manage app tags through a single interface. The Tag Manager tool itself, which implements the tags, does not collect any personal information. The tool triggers other tags that may themselves collect data. Google Tag Manager does not access this data.

Google Analytics and Optimize

In order to optimally tailor our app to your interests, we use Google Analytics, a web analytics service from Google. Google Analytics uses programming interfaces that can access mobile devices and analyze the use of the app. The information generated about your use of this app is transferred to a Google server in the USA and processed there.

If you activate IP anonymisation when using the app, Google will first shorten your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the app, to compile reports on app activity for us and to provide us with other services relating to app activity and internet usage. The IP address transmitted by your app as part of Google Analytics is not merged with other data from Google. This app uses Google Analytics with the extension “anonymizeIP”. This shortens the processing of IP addresses, which means that we are not able to identify you personally. If the data collected about you is related to a person, this is excluded immediately and the personal data is deleted immediately. We use Google Analytics to analyse and regularly improve the use of our app. The statistics allow us to improve our services and make them more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. You can view Google’s certification at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active=a2zt000000001L5AAI&status=Active.

We also use the “Google Optimize” service to optimize our app components. For this purpose, we carry out A/B tests and other tests in order to optimize the offer for our users on the basis of the results. Different versions of our app can be displayed and user behavior can be analyzed in response to different app components. With the help of these analyses, we can regularly improve our offer and make it more interesting. We also use Google Optimize to optimize our Google ads on landing pages. The legal basis for the processing of Google Analytics, including the processing of “Google Optimize”, is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests lie in particular in the improvement of our app by evaluating the usage behavior and adapting our app to the results. The Analytics data will be deleted after 14 months at the latest. Further information from the third party provider Google can be found at: http://www.google.com/analytics/terms/de.html, http://www.google.com/intl/de/analytics/learn/privacy.html, http://www.google.com/analytics/terms/de.html.

You can object to the processing. Your right to object exists for reasons arising from your particular situation. We will not further process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can object to the processing by deleting the IDFA in Apple’s device settings (“Reset Ad-ID”). A new IDFA will then be created which will not be merged with the previously collected data. You can also permanently disable ad tracking by selecting the appropriate setting in the settings under Privacy (“No Ad Tracking”). If you are using an Android-based mobile device, you can delete the GAID in the device settings (“Reset advertising ID”). A new randomly selected identification number will then be assigned to you. You can also deactivate the “Interest related ads” for an Android device by setting the corresponding slider under Google settings, ads to active. Please note that if you limit or disable the use of the IDFA/GAID, you may not be able to use all the features of our app.

Landingi

In order to design, publish and test our landing pages, we use the services of Landingi (Landingi Sp. z o.o., 44-100 Gliwice, ul. Witkiewicza 6, info@landingi.com). Landingi offers the design and publication of landing pages as well as the testing and evaluation of user reactions to the respective landing pages. In order to test user behaviour and reactions to different landing pages, Landingi processes, among other things, personal data for analysis purposes.  The legal basis for processing your data for these purposes is Art. 6 Para. 1 S. 1 lit. f) DSGVO. Our legitimate interests lie in testing the user reaction to different landing pages in order to be able to adapt our landing pages as best as possible to user behaviour and to make the landing pages as attractive as possible and adapted to our target group. Data processing takes place exclusively within the European Union. Landingi will delete the personal data at the latest 3 months after expiry of our contract with you. Further information on data protection at Landingi can be found at https://landingi.com/privacy-policy . You have the right to object. You may object to the processing. Your right to object exists for reasons arising from your particular situation. We will not further process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can exercise your right of objection by sending a message to the above-mentioned contact data.

Usage-based online advertising

Facebook Lookalike Audiences

Furthermore, the app uses the function “Lookalike Audiences” (provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, e-mail: impressum-support@support.facebook.com, privacy policy at: https://www.facebook.com/privacy/explanation; hereinafter: “Facebook”). So-called programming interfaces collect statistical information about you that is processed by Facebook. This enables Facebook users who belong to a comparable target group of our app users and do not yet use our app offer to display interest-related ads (“Facebook ads”). Using the programming interfaces, the app automatically establishes a direct connection with the Facebook server. We have no influence on the extent and further processing of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: By integrating the programming interfaces, Facebook receives the information that you have called up the corresponding app or clicked on an advertisement from us. Facebook receives the information that you have called up certain parts of our app. To do this, Facebook uses programming interfaces to collect, among other things, the data mentioned in the “Access data” section. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible for the provider to know and process your IP address and other identifiers.The legal basis for processing your data is Art. 6 Para. 1 S. 1 lit. f) DSGVO. We have a legitimate interest in displaying advertising that is of interest to you and in making our app more interesting and attractive for you. In this case, we do not store any personal data about you. Further information on processing by Facebook and the storage period on Facebook can be found at https://www.facebook.com/about/privacy. You can object to the processing. Your right to object exists for reasons arising from your particular situation. We will not further process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can object to the processing by deleting the IDFA in Apple’s device settings (“Reset Ad-ID”). A new IDFA will then be created which will not be merged with the previously collected data. You can also permanently disable ad tracking by selecting the appropriate setting in the settings under Privacy (“No Ad Tracking”). If you are using an Android-based mobile device, you can delete the GAID in the device settings (“Reset advertising ID”). A new randomly selected identification number will then be assigned to you. You can also deactivate the “Interest related ads” for an Android device by setting the corresponding slider under Google settings, ads to active. Please note that if you limit or disable the use of the IDFA/GAID, you may not be able to use all the features of our app.

Facebook Analytics

We continue to use Facebook’s “Facebook Analytics” tool (provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, e-mail: impressum-support@support.facebook.com, privacy policy at: https://www.facebook.com/privacy/explanation; hereinafter: “Facebook”).

Facebook Analytics uses programming interfaces that can access mobile devices and analyze how you use the app. The information obtained in this way serves us solely for statistical purposes, is transmitted to us anonymously by Facebook and does not reveal the identity of the user. They are processed by Facebook with your Facebook account in accordance with Facebook’s privacy policy. Even if you are not registered on Facebook or have not logged in, the provider may learn and store your IP address and other identifiers.

Your data will be processed on the basis of Art. 6 Para. 1 S. 1 lit. f) DS-GVO. By using Facebook Analytics, we pursue the interest of being able to better evaluate our apps and advertisements and improve our range of services. We have no knowledge of the storage period on Facebook and have no possibility of influencing it. 

For more information about Facebook’s privacy policy, please see the related privacy policy at https://de-de.facebook.com/privacy/explanation.

You can object to the processing. Your right to object exists for reasons arising from your particular situation. We will not further process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert and exercise or defend against legal claims (Art. 21 para. 1 DSGVO). You can object to the processing by deleting the IDFA in Apple’s device settings (“Reset Ad-ID”). A new IDFA will then be created which will not be merged with the previously collected data. You can also permanently disable ad tracking by selecting the appropriate setting in the settings under Privacy (“No Ad Tracking”). If you are using an Android-based mobile device, you can delete the GAID in the device settings (“Reset advertising ID”). A new randomly selected identification number will then be assigned to you. You can also deactivate the “Interest related ads” for an Android device by setting the corresponding slider under Google settings, ads to active. Please note that if you limit or disable the use of the IDFA/GAID, you may not be able to use all the features of our app.

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